Privacy Policy

Effective Date: 15 August 2024

Welcome to www.prenure.com, a website operated by Prenure Group (Pty) Ltd (“Prenure”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. General Information

Company Details:

  • Company Name: Prenure Group (Pty) Ltd
  • Registration Number: 2024/219416/07

2. Information We Collect

2.1 Personal Information:

We may collect personal information from you when you visit our website, register for an account, sign up for our services, or contact us. This information may include, but is not limited to:

  • Name
  • Business Name
  • Contact Information (email address, phone number, physical address)
  • Payment Information (credit/debit card details)

2.2 Non-Personal Information:

We may also collect non-personal information automatically when you visit our website. This information may include, but is not limited to:

  • IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website address

3. Use of Your Information

3.1 Personal Information:

We use the personal information we collect for the following purposes:

  • To provide and manage our services
  • To process your transactions and manage your account
  • To communicate with you and respond to your inquiries
  • To send you promotional and marketing communications (you may opt-out at any time)
  • To comply with legal and regulatory requirements

3.2 Non-Personal Information:

We use non-personal information to:

  • Improve our website and services
  • Understand how visitors use our website
  • Monitor and analyze website usage and trends

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Peach Payments), insurance policy management (Aspis and Monitor) and data analysis (Google Analytics).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to safeguard it. This includes using encryption for payment processing and storing your information on secure servers. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us to:

  • Recognize you on subsequent visits
  • Understand your preferences and provide personalized content
  • Analyze website traffic and usage

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Portability: You have the right to request that we transfer your personal information to another organization, or to you, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on this page. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes. It is your responsibility to review this Privacy Policy periodically for updates.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Prenure Group (Pty) Ltd
  • Email: hello@prenure.com
  • Address: Westway Office Park, 18 The Blvd, Westville, 3629
  • Phone: 060 010 9542

By using www.prenure.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.